Speak, don't type.
Daman, DHA & DOH pre-auth — coded, cited, ready to submit.

ClearPass.health servers do not retain patient note text. Your notes are: (1) auto-redacted of common identifiers before transmission; (2) sent to secure AI processing infrastructure for real-time generation (details in our Privacy Policy); (3) discarded by ClearPass.health servers immediately after the response is returned. Notes are processed but not stored on our servers. We strongly recommend you avoid entering patient names, Emirates IDs, MRNs, or other identifiers — our auto-redaction is a best-effort safeguard, not a guarantee. This design supports UAE health-data sovereignty principles.

No. ClearPass.health is designed to work alongside any EMR. You paste your raw clinical input into ClearPass.health, ClearPass.health returns a structured EMR note plus a UAE insurance justification letter, and you copy them back into your EMR system. ClearPass.health is compatible with all major EMR platforms used in UAE hospitals and clinics.

ClearPass.health keeps its UAE insurance ruleset updated as regulators publish changes — including DOH V25.0 (effective 1 Jan 2025), DHA ISHD guidelines, 40+ Daman adjudication rules, NextCare / NAS Neuron criteria, and Thiqa, AXA, ADNIC, MetLife, MSH and Allianz policies. When a regulator updates a rule, ClearPass.health updates so doctors don't have to track it.

Every note ClearPass.health generates sends thousands of tokens of UAE insurance ruleset to a large language model in real time. The subscription covers that infrastructure cost AND the ongoing work of keeping ClearPass.health aligned with insurer rule changes. ClearPass.health does not run ads and does not sell data — the subscription is the only revenue source.

ClearPass.health covers 80+ medical sub-specialties — General Practice, Internal Medicine, Cardiology, Orthopaedics, Oncology, Paediatrics, Psychiatry, Surgery, ENT, Urology, Endocrinology, Dermatology, Radiology and most Allied Health disciplines — with insurer-specific approval criteria built in for each one.

ClearPass.health produces a clinically-structured EMR note and a justification letter that cites the relevant UAE Adjudication Rule (e.g. Daman AR 2017-MN-0023). The treating physician remains fully responsible for reviewing and verifying every output before submission to any insurer or healthcare authority — ClearPass.health is a documentation aid, not a clinical decision-support system.

Yes — on paid plans you can photograph a lab or radiology report and ClearPass reads the clinical detail into the note. For privacy, crop or cover patient identifiers (name, Emirates ID, MRN, date of birth) before uploading — uploaded images are processed as-is and are not auto-redacted the way typed text is.

No. Tap Transcript at the start of the consultation and speak with your patient. ClearPass transcribes the visit and writes the visit summary into the note box; Generate then produces the EMR note and the insurance justification. The free trial includes 3 transcribed visits, Basic includes a few a month, and Pro transcribes every visit.

Arabic, English, Hindi, Urdu, Tagalog, Turkish and most languages spoken in UAE clinics — including visits that switch between languages. The visit summary is always written in English, in the doctor's own note style.

No. The audio is sent for transcription and discarded; the speech-to-text provider is instructed to delete its copy after processing, and ClearPass never stores it. The transcript stays only in your browser. You confirm the patient's (or guardian's) consent before each visit, as UAE law requires.

Your note history is stored only in your own browser (on this device), never on ClearPass.health servers. ClearPass.health keeps your last 200 notes locally (typed, transcribed and rejection rewrites, with any patient label you add) so you can find them from the History page or your Dashboard — but: (1) it lives on your device, not ours, so a ClearPass.health server breach cannot expose it; (2) it does not sync across devices or browsers; (3) you are in full control — you can delete any note (or clear all history) anytime from the History page, Settings can delete notes older than 7, 30 or 90 days automatically, and clearing your browser data also removes it. Patient labels are never sent to the AI or our servers. Because it is device-local, we still recommend pasting important notes into your EMR.