An AI medical scribe for Hindi and English consultations

With Hindi-speaking patients, a consultation is rarely pure Hindi or pure English. Symptoms come in Hindi, medicine names and test results in English, and many sentences carry both. ClearPass transcribes that mix as it is spoken and writes a structured clinical note in English.

How Hindi and English mix in the clinic

The mix has a shape. Grammar and feeling words tend to be Hindi; nouns from the medical world tend to be English. A patient might say that the 'sugar' has been high, that the 'BP ki goli' was stopped, or that there is 'gas' after meals. Common symptom words include chakkar for dizziness, kamzori for weakness and ghabrahat for a sense of unease that may be anxiety, palpitations or breathlessness.

Those everyday words are useful but not precise. The transcript keeps what the patient said; the note should say what you established. If 'gas' turned out to mean reflux, say reflux aloud when you summarise, so the draft is accurate.

Numbers, doses and times

Hindi has compact words for fractions that are easy to confuse in a noisy room: dedh for one and a half, dhai for two and a half, sawa for a quarter more and paune for a quarter less. Time and dose often use them. A tablet 'dhai baje' is at half past two, not two and a half tablets.

The numbers check marks any number in the note that was never said in the transcript, which catches invented values. It cannot tell whether a spoken fraction was heard correctly, so for doses and readings, repeat the figure in English as you confirm it: 'so, one and a half tablets at night'.

• Say blood pressure and sugar readings clearly, with units where relevant.
• Name medicines by the name on the strip; local brand names are the most common transcription error.
• Check laterality words, since left and right are sometimes given with a gesture rather than a word.

Script and spelling

Hindi can be written in Devanagari or in Roman letters, and patients often do both on their phones. The transcript may show either. It does not change the note, which is always in English, but it can affect how names and local terms appear in the transcript if you read it.

Names are the part most often misspelt. Leave names out of the conversation where you can. Common identifiers are removed on a best-effort basis before the text reaches the AI, but the safest identifier is the one that was never said.

Checking it with your own patients

Transcription quality varies with accent, speed, background noise and how much of each language is used. Hindi is one of the languages named on the site, but your clinic, your patients and your room are what matter. Use the trial on real consultations, read the transcripts as well as the notes, and decide from that.

Home remedies and self-medication

Hindi-speaking patients sometimes mention treatments taken before the visit: an over-the-counter tablet from the chemist, a herbal or Ayurvedic preparation, a change in diet. They are often mentioned in passing and in Hindi. If they matter to your assessment, ask the name and repeat it clearly so it reaches the transcript and the medication history in the note.

What ClearPass does not do

• It does not replace your judgement. Every note is an AI draft that you review and correct before it is used.
• It is not a medical device and does not make clinical decisions. It is a documentation aid.
• It does not connect to your EMR. The note is copy-ready text that pastes into any system.
• It does not write the note or patient instructions in Hindi. The note comes out in English.

Privacy

Clinical note content is not stored on ClearPass servers: it is processed to write the note, then discarded. Consultation audio is transcribed and discarded, never stored. Your note history stays in your browser, on your device, and you choose how long it is kept. Common identifiers are removed from typed and transcribed text before it reaches the AI; that is a best-effort safeguard, so leave names, ID numbers and file numbers out where you can. Processing goes through the AI providers named in our Privacy Policy, which sets out exactly what each one receives and how long it keeps it. ClearPass does not sign HIPAA business associate agreements today.

Questions

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