An AI medical scribe for general practitioners
A general practice appointment rarely has one problem. The patient came about a cough, mentions the knee on the way out, and asks for a repeat prescription while you type. ClearPass transcribes the whole conversation and writes one structured English note that keeps each problem separate, so you finish the chart before the next patient sits down.
Built around the short appointment
Most of the time lost in general practice is not in the consultation but after it: reconstructing what was said, typing the plan, then writing the letter or the work note the patient asked for at the door. A scribe only helps if it keeps up with that pace.
With ClearPass you tap Transcribe, confirm the patient has agreed, and talk to the patient the way you normally do. When you tap Stop, the draft note appears within moments. You read it, correct anything that is wrong, and paste it into your clinical system. The next patient does not wait for your typing.
- Problem list structure: each complaint gets its own assessment and plan, which suits the 'while I am here' visit.
- SOAP or Full headings for a routine review, Follow-up for the chronic disease check, New patient for the first registration visit.
- Concise length when you want the key points only, Detailed when the visit needs every clinical fact written down.
Everything the visit produces, from one conversation
In general practice the note is often only the first document. From the same visit, one click each, ClearPass drafts a referral letter, plain-language patient instructions, a sick note, a medical report, or something else you describe, such as a fitness letter for school or travel. ICD-10 codes and procedure codes are suggested where your country uses them.
The Ask box handles the small edits that otherwise take a minute each. Type 'shorten the plan', 'add a safety-netting line' or 'write the referral to the physiotherapist' in plain words and the draft changes.
For examples of the documents themselves, see the referral letter template, the sick note template and the patient instructions template.
Reviewing the draft quickly and safely
A GP reads dozens of notes a day, so the review has to be fast without being careless. Two things help. First, the numbers check marks any number in the note that was never said in the transcript, so a blood pressure, dose or duration that appeared from nowhere stands out. Second, the note follows the structure you chose, so you always know where the plan and the safety-netting sit.
Read the plan and any medication line every time. If the patient mentioned a symptom you consider important but the draft left out, add it or ask ClearPass to add it. The note is yours once it goes into the chart.
Practical points for a GP surgery
- Open it in the browser. On the consulting room computer, a tablet or your phone. It can be added to the home screen; there is nothing to install on the practice network.
- Ask every time. The app asks you to confirm the patient's agreement before each transcription. A short sentence at the start of the visit is enough for most patients.
- Paste, do not integrate. ClearPass does not connect to your clinical system. The note is plain text that pastes into any free-text field, which also means there is no integration project to wait for.
- Choose how long history is kept. Notes stay in your browser on that device, searchable, with optional auto-delete after 7, 30 or 90 days.
What ClearPass does not do
- It does not replace your judgement. Every note is an AI draft that you review and correct before it is used.
- It is not a medical device and does not make clinical decisions. It is a documentation aid.
- It does not connect to your EMR. The note is copy-ready text that pastes into any system.
Privacy
Clinical note content is not stored on ClearPass servers: it is processed to write the note, then discarded. Consultation audio is transcribed and discarded, never stored. Your note history stays in your browser, on your device, and you choose how long it is kept. Common identifiers are removed from typed and transcribed text before it reaches the AI; that is a best-effort safeguard, so leave names, ID numbers and file numbers out where you can. Processing goes through the AI providers named in our Privacy Policy, which sets out exactly what each one receives and how long it keeps it. ClearPass does not sign HIPAA business associate agreements today.
Questions
Can it handle a visit with three or four separate problems?
Yes. Choose the Problem list structure and each problem gets its own assessment and plan. You can also ask ClearPass to split or merge problems after the draft is written.
What if I dictate a summary instead of transcribing the visit?
That works too. You can dictate with the browser, type, or paste rough notes, and ClearPass structures them into the same note format.
Does it know which tests or treatment to order?
No. It writes down what you decided in the consultation. It does not make clinical decisions or suggest management.
Can I use it for home visits as well as surgery appointments?
Yes, it runs on a phone browser. See the home visits page for practical tips.
What does ClearPass cost?
The 7-day trial is free, needs no card and simply ends after 7 days, with no automatic charge. After that there is one plan: $78 a month or $858 a year, with every visit transcribed.
Try it on your next clinic day
The full product for 7 days, with no card and no automatic charge. Then $78 a month or $858 a year. Pricing details.
Start free — 7 days, no card