Using an AI scribe with Practo Ray: clinical notes by copy and paste
Practo Ray is clinic software where a doctor adds clinical notes, writes prescriptions and prints them for the patient. ClearPass has no connection to Practo. It turns a consultation, in whatever language it happened, into an English note that you paste into Clinical Notes, while prescriptions stay in Ray.
What Practo Ray covers
Practo describes Ray as clinic management software for doctors, with electronic medical files at its centre, clinical notes, uploaded images such as X-rays, and printable prescriptions and bills. Its help centre explains adding a clinical note: open Clinical Notes, click Add, choose the patient, enter the chief complaints, then add further details and save the note.
Ray also keeps prescriptions with saved templates and a large drug catalogue, a medical leave certificate generated under Files, and an option to print clinical notes and vital signs along with a prescription.
What goes where
| Item from the visit | Where it lives | Role of ClearPass |
|---|---|---|
| Chief complaint | Chief Complaints in Ray's clinical note | Copy the short complaint line from the draft |
| History, findings, assessment, plan | Further details of the clinical note | Paste the relevant sections of the draft |
| Prescription | Ray's prescription screen and templates | None; prescribe in Ray |
| Medical leave certificate | Ray's certificate under Files | Optional: ClearPass drafts a sick note if you need fuller wording |
| Referral letter or patient instructions | Wherever your clinic keeps documents | Draft in ClearPass, check, then paste or print |
Keep prescribing inside Ray. A plan in the ClearPass draft describes what you decided; it is not a prescription.
Consultations in more than one language
Many clinic consultations switch between two languages, sometimes in one sentence. ClearPass detects the language automatically and handles visits that change language mid-sentence; the ClearPass FAQ names Hindi, Urdu, Arabic, English, Tagalog and Turkish among most languages. The note is always written in English.
Accuracy varies with language and accent, so use the free trial on your own real consultations, with the patient's agreement, before relying on it.
A short clinic workflow
- Start the note in Ray. Add a clinical note for the patient so the right person is selected before you paste.
- Transcribe the consultation. Confirm agreement, tap Transcribe in ClearPass, tap Stop when done.
- Pick a structure. Follow-up for review visits, New patient for first visits, SOAP if you prefer it.
- Check and paste. Resolve every number the numbers check marked, then paste into Ray and save the note.
- Prescribe in Ray. Use Ray's prescription screen and print as your clinic does.
Limits
- ClearPass cannot see or write to Practo Ray. It does not know the patient's history unless you tell it.
- It writes notes in English only.
- Suggested ICD-10 codes are suggestions; use them only if your clinic works with them, after checking.
- Do not type patient names or phone numbers into ClearPass. Ray already holds them.
What ClearPass does not do
- It does not replace your judgement. Every note is an AI draft that you review and correct before it is used.
- It is not a medical device and does not make clinical decisions. It is a documentation aid.
- It does not connect to your EMR. The note is copy-ready text that pastes into any system.
Privacy
Clinical note content is not stored on ClearPass servers: it is processed to write the note, then discarded. Consultation audio is transcribed and discarded, never stored. Your note history stays in your browser, on your device, and you choose how long it is kept. Common identifiers are removed from typed and transcribed text before it reaches the AI; that is a best-effort safeguard, so leave names, ID numbers and file numbers out where you can. Processing goes through the AI providers named in our Privacy Policy, which sets out exactly what each one receives and how long it keeps it. ClearPass does not sign HIPAA business associate agreements today.
Questions
Is ClearPass part of Practo?
No. It is an unrelated product with no connection to Practo Ray. You copy and paste its text.
Can ClearPass write the prescription?
No. Prescribe in Ray. The ClearPass plan describes your decision in words; it is not a prescription.
Can patients speak in their own language?
Yes, ClearPass transcribes most languages, including mixed-language visits, but the note is written in English.
Should I use the ClearPass sick note or Ray's certificate?
Use whichever your clinic prefers. Ray generates a medical leave certificate from the purpose and duration you select. The ClearPass sick note is free text drafted from the visit, useful when an employer or school needs a short explanation in sentences. Either way, check the dates before it goes to the patient.
Can I print the ClearPass note with the prescription?
Once the note is pasted into Ray's clinical notes, Ray's own print settings decide what prints with a prescription. ClearPass itself does not print anything into Ray.
Does it work on a phone at the clinic desk?
Yes. ClearPass runs in the browser on a phone, tablet or computer and can be added to the home screen. Note history stays on the device where the note was written and is not synced, so copy and paste from the same device you transcribed on.
What does ClearPass cost?
The 7-day trial is free, needs no card and simply ends after 7 days, with no automatic charge. After that there is one plan: $78 a month or $858 a year, with every visit transcribed.
Try it on your next clinic day
The full product for 7 days, with no card and no automatic charge. Then $78 a month or $858 a year. Pricing details.
Start free — 7 days, no cardSources
Checked on 2026-09-30. Prices and features change; the vendor's own site is the final word.
- Practo Ray clinic management software
- Practo Help: Using Ophthalmology EMR
- Practo Help: Creating Medical Certificate
- Practo Help: Printing Clinical Notes and Vital Signs
Practo Ray is a trademark of its owner. ClearPass is not affiliated with, endorsed by or connected to Practo Ray: it does not read from or write to it. You copy the note from ClearPass and paste it into Practo Ray yourself.